NHSmail Resources
If you are experiencing any technical problems with your NHSmail account, please contact the NHS Helpdesk on 0333 200 1133
Completion of the Data Security & Protection Toolkit (DSPT) is now compulsory, and NHSmail applications will not be processed if you have not completed the DSPT. For further information please click here
Information on the new NHSmail application process can be found here
Things to Remember:
- NHS.net accounts can be transferred between organisations – do not submit a request for a new account, it will not be processed.
- Your application will not be processed if you do not provide individual email addresses and mobile numbers for each applicant. (The information supplied will only be used for the creation of the account and verification purposes, it will not be made public).
- Please ensure all details provided are correct, and you have considered the above points, NHS Digital will not inform you if your application has been rejected.
If you are unsure if you have an account, or have submitted an application and not heard anything, please contact:
Websites and Guides:
- Digital Social Care website
- How to access and activate your NHSmail account
- Video: How to reset your password
- Guide: Contacting the Helpdesk
- Guide: Frequently Asked Questions
- Guide: Shared Mailbox Guide