Latest News - Lincolnshire Care Association


06/05/2022   Bridging the Gap - A strategy for the independent and voluntary sector, adult social care workforce

Bridging the Gap

A strategy for the independent and voluntary sector, adult social care workforce in Lincolnshire.  Read the full document here.

14/01/2022   Skills for Care International Recruitment Event

Skills for Care International Recruitment Event

On 12 January 2022 Skills for Care hosted an introductory online session to support providers in starting to look at the process of undertaking overseas recruitment.  The event featured employers and their experience of both the recruitment process and the pastoral support and speakers included JMW Solicitors, Black Country ICS & Royal Wolverhampton NHS Trust and Morton Grange Care Home & Ruschcliffe Care. 

Click here to watch the recording.

Additional resources:

Slide pack for International Recruitment Event

Fragomen fact sheet: Navigating the immigration system in the care sector

19/10/2021   Mental Capacity Toolkit

The Mental Capacity Toolkit

Materials which have been created to help support health and social care professionals working with individuals whose decision-making capacity is limited, fluctuating, absent or compromised.  Find the toolkit at Mental Capacity Toolkit

25/06/2021   The Anne Robson Trust Helpline

The Anne Robson Trust is a pre-bereavement charity that offers company and support to anyone facing the end of life themselves, or those who are dealing with the death of a loved one. They have recently launched a telephone helpline service to help bridge the gap that has been created by the pandemic in accessing these services, and to meet demands for the increased support that is now necessary due to the higher number of people who have suffered a loss throughout the pandemic. 

This service also offers support to anyone who works with people who are dying, including care home staff, carers, and NHS staff. They may wish to use the service themselves or use it as a resource to refer others to. 

The helpline number is 0808 801 0688

The service is confidential, free to call, and oper as demand increases).  If you require any further information about our helpline service, please do not hesitate to get in touch.

Please see a short film that encapsulates the work the Anne Robson Trust does within hospitals. More information about all their work can be found on their website.

31/03/2021   Lincolnshire Vaccination website

The Lincolnshire Vaccination website is now live to view the latest information and resources please visit

29/03/2021   Lincolnshire Care Association wants you to consider a career in care

Could you make caring for others your living? The Lincolnshire Care Association (LinCA) is calling on the people of Lincolnshire to consider a career in care. Supporting the Government’s ‘Care for Others: Make a Difference’ campaign, the organisation is showcasing just how fulfilling working in adult social care can be.

To demonstrate the joy that caring for older and vulnerable people can bring, for the past year LinCA has been sharing the stories of care providers and their teams from across the county. From Christmas competitions to Remembrance Day celebrations, LinCA has been collecting examples of care workers going above and beyond for their service users on its blog and social media channels. These stories aim to celebrate Lincolnshire’s care workers, while highlighting the many rewarding opportunities available in both homecare and care homes. 

In their most recent blog post, the association charted the progress of three finalists from last year’s Rising Star Awards ceremony. The awards, which celebrate promising care workers from organisations across Lincolnshire, show that the sky’s the limit when it comes to advancing your social care career. One example is Jack Graham, who has since gone from a Senior Care Assistant role to a management position with Knights Care.

When asked what he would say to others considering a career in care, Jack responded: “It's a highly demanding job, both physically and mentally.

“But when you start forging connections with the people you care for, it's the best job in the world! I feel blessed that I get to do this as a career.”

LinCA has also been helping to match those interested in becoming carers with exciting career opportunities in their area via their CareinLincs website. Launched in February 2020, the website not only displays vacancies across Lincolnshire, but breaks down the different types of care and the varied roles and progression routes available – from nursing, to domiciliary care, residential care and rehabilitation.

Melanie Weatherley, Chair of LinCA, says: “There’s this reputation that adult social care is unskilled work, with low pay and poor working conditions 

“But for compassionate and committed people, working in care allows them to make a real difference to the lives of others while developing their skills and career.

“From apprenticeships to qualifications of different levels, the learning opportunities in social care are continuous, as are the opportunities to make someone’s life better.

“The roles available are also incredibly varied – from homecare assistant to activities coordinator to care home manager – meaning there is a pathway to suit anyone with the desire to help others.

“In the ongoing fight against COVID-19, we need kind-hearted people more than ever to join our sector, with providers across Lincolnshire looking to hire thoughtful and hardworking individuals just like you.”

Councillor Mrs Patricia Bradwell, the county council's Executive Councillor for Adult Care, said:

"If you’re missing being around people, then becoming a care worker is your chance to spend time with others in your community to make a real difference for people who need the support, while doing your bit in the fight against Covid-19.

“There's a variety of caring roles, supporting working age adults, people with learning disabilities, physical disabilities, mental health needs and caring for older adults 65 years and over – jobs are across a number of different settings. 

"Do you have the values and attitude to care for others and understand their needs? Then this could be the career for you. Find out more about what is required, the roles available, entry requirements and how you might suit a particular role through the CareinLincs website."

Ready to start your career in care? Browse current vacancies or find out more about the different roles and routes available on the CareinLincs website:

18/02/2021   Creative project to help tackle loneliness

Creative project to help tackle loneliness

Are you in the Boston or South Holland area?  Would you like to have some free activities delivered directly to your door and connect your residents or services users with a new friend in your community?  Project Pen Pal and Making Up Your Street can send you a free creative package including a letter-writing kit and creative activities to try every fortnight over the next few months. Once finished, your letter and creative make will be collected and sent to another member of Project Pen Pal who will become your creative pen pal for the project and your next kit will be delivered. Over the coming months, you can use the fortnightly packages you are sent to exchange letters and the things you make with each other through the post with the help of their friendly team. 

More details can be found on the Transported website or by emailing:

16/02/2021   NHS Lincolnshire Citizens’ Panel

HWLincs are currently recruiting members for the NHS Lincolnshire Citizens’ Panel. Their aim is to create as big a representative group as possible to make sure the needs of everyone in Lincolnshire are met by the NHS in upcoming planning. 

HWLincs engage with healthcare services so their input is vital and valuable to make sure services fit all our needs, the people involved in this group have specific insights that will make a difference to NHS planning.

Find out more at the NHS Lincolnshire Citizen's Panel.

11/02/2021   Our Response to Health and Care White Paper

We welcome the Government’s proposal for an integrated health and social care system, released today in the form of a new Health and Care White Paper. 

At the Lincolnshire Care Association, we have long been campaigning for a unified approach to care, to ensure the best quality support for older and vulnerable across both Lincolnshire and the UK as a whole. We are pleased that the lessons learned during the pandemic will be carried forward by the Government, and eagerly await the arrival of the plan for social care reform.

31/12/2020   COVID-19 updates

Here at LinCA, we’re still available to answer all of your queries about coronavirus. You can reach us by email or call us on the phone, although due to our team now working from home our response time may take slightly longer than usual.

In the meantime, take a look at our list of useful resources below. If you have any ideas or information you would like to share with us please let us know.

We want to reassure our members and all providers that we will be here to support them during this difficult time, so whatever your concern, please get in touch.

Call us on 01522 581073 

Or, email Susanna Lovelock at 

Useful links

Gov.UK Coronavirus (COVID-19): adult social care guidance

Information for the adult social care sector on responding to the coronavirus pandemic.



CQC has a dedicated section to COVID-19 related changes on their website.



SCIE have created a hub for COVID-19 advice for social care


Skills for Care 

Whether you need guidance on PPE or temporary changes to DBS checks, Skills4Care has the latest COVID-19 updates from all of the relevant agencies (Department of Health and Social Care, Local Government Association, GOV.UK and more) all in one place.

Visit their website now for the latest COVID-19 advice for the social care sector.  


Care Provider Alliance

The Care Provider Alliance (CPA) has a page with latest news and guidance for COVID-19.


Public Health England

Useful resources


National Care Forum

links to important guidance

Healthwatch Lincolnshire

Your spotlight on heatlh and care services

Digital Social Care 

You can get advice on your technology and digital questions and issues from the Digital Social Care Helpline.


Royds Withy King Solicitors - Coronavirus hub

Shakespeare Martineau- Your Guide to Recovery and Resilience

Duncan & Toplis - COVID-19 Knowledgebase









02/12/2020   Use your serving skills to care for others

Ever considered using your skills in hospitality to support older or vulnerable people? Care providers throughout Lincolnshire are searching for friendly, flexible individuals with transferable skills to lend a hand during COVID-19.

These roles will focus on supporting individuals in their own home with simple meal preparation and service, allowing care workers to concentrate on those with more complex needs.

On the surface, care work and hospitality may seem like very different career paths, but the two industries share many traits. From using your catering or serving skills to prep and serve meals, to good social skills that can help to fight loneliness, hospitality and care workers have a lot in common.

So, if you’re searching for part-time work and would like to make a difference to the lives of others, email

30/11/2020   COVID-19 testing for home care workers

We are pleased that home care workers will be given parity with care home staff and provided with weekly testing from Monday onwards. The news will be a relief to domiciliary care providers, their workforce and their service users, who moving forward can be safe in the knowledge that home care workers do not unknowingly have the virus. 

13/11/2020   Healthwatch asks:

The COVID-19 pandemic has had a significant impact on residents, family and staff within Care Homes along with those accessing care in their own homes.

As Healthwatch continues to deliver its core function of gathering the current public views and experiences of Lincolnshire residents, it shares in this document the feedback from a short campaign where we asked for experiences of social care during the pandemic.

Healthwatch Lincolnshire wanted to understand and capture the experiences of the public, looking at how supported they felt by their social care services.
The short campaign ran from 27th April to 22nd June 2020 and sought to understand the experiences within social care during the COVID-19 pandemic.

The following areas were identified as key findings:

· Many of the comments we received praised the level of care received from both domiciliary and care home staff.

· Overall, 23% (16 people) said they believed the quality and safety of care had affected them positively, equally another 23% (16 people) felt it had affected them negatively.

· Many acknowledged how quickly the care homes reacted to the pandemic which in turn provided them with a more reassuring environment and kept them safe.

· 3 out of 4 people we spoke to said they felt every effort was made to encourage communication between them and their loved ones during this time.

· Service users as well as family and friends told us they were craving for face to face visits to improve their overall wellbeing. It is clear this does have emotional effects on both the family and the care home resident, especially for those suffering with dementia or other sensory or learning difficulties.

· Digital technology has been embraced to keep people connected using software such as Zoom, Skype etc. However, it is acknowledged that these digital solutions are not always suitable as some find it difficult to interact with, or do not have the equipment or resources to maximise this option.

· We heard from people that were feeling more isolated and lonelier due to the lockdown and social distancing restrictions than they would do normally.

· Some care staff and family carers felt personal protective equipment (PPE) was difficult to obtain, especially masks and gloves, this affected domiciliary care more than care homes.

You can read the report here.

If you would like any further information or to sign up to receive regular Healthwatch updates, please contact or call 01205 820 892

29/10/2020   CARE badges now available

The CARE badges are now available to order!

The badges are free for anyone working in adult social care, so order a badge for yourself or your workforce here.

22/10/2020   The State of the Adult Social Care Sector and Workforce in England

‘The State of the Adult Social Care Sector and Workforce in England’ report has been published today! Providing up-to-date information on everything from pay to demographics to recruitment and retention, the report sheds light on the care sector in 2020.

Download the full report here.

For the summary of the state of social care in Lincolnshire, click here.

16/10/2020   Workforce Development Fund

The Workforce Development Fund is a funding stream from the Department of Health and Social Care and disbursed by Skills for Care. It supports the provision of high-quality care by allowing providers to claim back money towards the cost of workers completing a broad range of adult social care qualifications.

Providers can claim funding towards the cost of listed qualifications, learning programmes and digital learning modules completed between 1st January 2020 and the 31st March 2021. This includes money towards the cost of course fees (or employer contributions) and associated costs such as:

  • Employees’ salaries whilst they’re undertaking training
  • Coaching and mentoring costs
  • Venue costs for training
  • Wage replacement costs

All costs must be incurred before the funding is claimed and employers must ensure they have records in place to evidence the costs of any claim they make.

For more information, contact Mark Turton

09/10/2020    New digital support available for Lincolnshire’s unpaid carers

Lincolnshire County Council is working with Carers UK to launch two new digital platforms, with the goal of making life better for unpaid carers.

Jointly is a new app that aims to make caring for an older, ill or disabled loved one less stressful by better connecting those who share the care. Jointly allows carers to easily store important information about their dependents - making passing information along to fellow carers simple - along with the option to allocate tasks, manage medication and more. It is free to make an account, and users will also have access to a range of online resources to safeguard their own wellbeing and identify sources of support. Unpaid carers interested in signing up just need to visit and make an account using the access code #DGTL1946. Or, you can download the additional resources below for more information.

Jointly A4 info sheet

Jointly A5 flyer

The Council is also working with Lincoln-based charity Every-One and Carers UK’s to encourage organisations to sign up to the Employers for Carers (EfC) forum. Created to assist employers in supporting their staff who are unpaid carers, EfC ensures that employers have the knowledge to retain and manage employees with caring responsibilities. Launched in 2009 as an employers’ membership forum, EfC now has over 215 member organisations across the public, private and voluntary sectors. The forum provides hands-on advice and support for employers, with the benefits including:

  • A dedicated website featuring resources for managers and employees
  • Practical guides and advice for managers and carers including case studies, model policies, FAQs and tools and tips

To access the free resources, simply log on to and register using your email address and the access code #EFC1946. The access code is the same for everyone and can be provided to all employees.


In 2021 Countrywide Healthcare will have been supplying the care sector for 25 years. This year has been has been the most challenging for us and our customers, however, if you were a current Countrywide customer then you will know that even through those tough days we didn’t let our customers down and they had good stocks of PPE. 

As a major supplier to the social care sector we were selected by Public Health England to distribute the government’s pandemic stocks throughout the care sector, a role which we are still carrying out today through the Department of Health.

In preparation for a second wave and with Brexit also looming we have ensured that we have huge stocks of gloves, aprons, masks and other care home essential products to reassure our customers that running out of PPE will not be a problem in the future. 

However we don’t just sell PPE we are a specialist supplier to care homes, we stock everything a busy care home needs. This includes cleaning chemicals, paper, nursing consumables, incontinence products, medical sundries and equipment. We also have a successful projects team that are experts in fitting out new care homes and completing refurbishments with furniture, nursing beds, curtains and bedding and linen.

We are the nation’s fastest growing supplier to the care sector, we already had a great reputation and after our performance during the pandemic this has escalated with many customers now making the choice to switch to Countrywide. We would love to discuss with you how we can support your business in the future. 

Please contact James Whitaker, Key Account Manager on 07484 051859 /

21/07/2020   Does the PPE tax cut extension hint at longer term cost savings for care providers?

Duncan and Toplis logo


A word from our commercial member Duncan and Toplis and Director Paul McCooey. 

There have been a number of significant changes in recent weeks, as shops and businesses begin to make the slow return to a “new normal” as lockdown eases.

The care sector has been facing a tremendous challenge throughout this crisis and we know that while the worst may be past us, the challenge is set to continue. It is welcome news therefore, that the temporary scrapping of VAT on PPE has been extended until the 31st October 2020.

The extended tax cut will ease the burden of tax on the purchase of the essential equipment needed to deal with the COVID-19 emergency; it means that items will be exempt from the usual VAT charges.

Import duty was also removed to drive down costs, and these changes have been estimated to save care providers and businesses millions of pounds overall during the crisis. The government has acted to introduce temporary VAT rules given the exceptional circumstances that we are facing, to mitigate the impact of the COVID-19 pandemic.

The short term decision has opened up a larger conversation about the VAT status of the social care sector as a whole, to enable VAT claims on expenses, such as PPE, utilities, repairs and rent.

Long term changes to the VAT regime could allow the care sector to reclaim VAT on expenditure, having a positive impact on the bottom line and could make the difference between these businesses remaining viable or not.

In the meantime, care providers can continue to buy PPE to keep our most vulnerable protected, with the reassurance that the burden of tax has been eased for the coming months. We hope that this will make a real difference to the sector, which has been doing incredible work.

09/07/2020   Our Chair's letter to MPs applauding Lincolnshire care providers’ "Amazing" response to COVID-19

Melanie Weatherley MBE, Chair of the Lincolnshire Care Association, has written to Lincolnshire MPs to outline the tremendous efforts of care providers, Lincolnshire County Council and health partners in supporting vulnerable people through the pandemic.

But with a potential second wave ahead, she had also called for their support in Parliament to raise the potential risks to providers financially and coping with sometimes scarce resources.

"It's only right that our elected representatives are aware of the fantastic efforts of our providers and partners in the most challenging circumstances we have ever faced," said Melanie Weatherley.

"But our MPs must do all they can to support our care sector to be robust enough to cope with a further wave of Covid-19 and be well resourced for future needs.

"Care providers have gone the extra mile, acting as close a substitute as possible for family and friends unable to visit their loved ones. The support of the county council in infection control and funding additional costs experienced by providers has been invaluable. Indeed the partnership working between providers, the county council and CCG and NHS health colleagues has been hugely important."

Councillor Mrs Patricia Bradwell, Executive Councillor for Health and Adult Care, added: "From the start of the pandemic we have been in constant contact with care homes to support them. Our infection prevention and control team, together with our partners, have provided quick, effective support when outbreaks are reported so that they are kept under control.

"We've recognised the need to support care homes with increased costs from the beginning and have recently distributed the £10.45m funding from government to help us to reduce and prevent coronavirus outbreaks and protect residents.

"A full programme of training, support with accessing coronavirus test kits and PPE, plus providing Facebook portals and digital technology to help with care support and keeping families in touch, has made a big difference. As Melanie has stated, while we have been sadly seen some deaths in our care homes due to Covid-19, it's heartening to see that all this good work has meant a comparatively low number of deaths across the county compared to other areas."

"We are fully behind the call for further support for our care sector to ensure it is well prepared both for a possible second wave of Covid-19 and for future resilience in being able to provide the very best care for vulnerable people."

15/06/2020   New COVID-19 Emotional and Mental Health Support Helpline is live

The Health and Wellbeing Helpline has been formed in partnership with the Lincolnshire Care Association, Lincolnshire Community Health Services, United Lincolnshire Hospitals Trust, Primary Care, Lincolnshire Partnership Foundation Trust and Lincolnshire CCG.

The helpline can be used by staff and managers who have any queries or concerns relating to COVID-19 regarding their health and wellbeing. For example staff wellbeing, national guidance, or if you require a supported conversation.

Depending on the nature of your call, you may be signposted onto other sources of advice. Please check whether you have access to your organisations own health and wellbeing services prior to contacting the helpline and please liaise with your line manager in the first instance.

The health and wellbeing helpline is available Monday-Friday from 8:00am-8:00pm and Saturday-Sunday from 9.30am-12:00pm, please contact us on 01522 308885.

11/06/2020   Easy guide to joining a Microsoft Teams meeting

We're aiming to restart our Workforce Development course calendar by the end of June. These new courses will be running virtually by Microsoft Teams. To ensure as many people as possible can take part, we've created an easy guide to joining a Microsoft Teams meeting.

Download it here.

Teams is currently free if you have a NHS mail account.

If you need any further help in setting up your NHS mail account, contact Grace Neal at

20/04/2020   Childcare for keyworkers - a message from Lincolnshire County Council

Please see the details below of how key workers can find childcare close to their home or work. If they click on the link, enter their preferred postcode/location and the distance willing to travel, it will give them a list.

We have over 500 providers that remain open however if keyworkers have difficulties finding a provider they can use the contact number in office hours and the family information service will be able to help. If there are still issues email the eycc address below and one of the team will try and broker a place.

As a key worker if you are looking for childcare for younger children or for children of school age where a school is not able to meet your childcare needs you can find details of all childcare providers across Lincolnshire hereIf you require specific support or advice on finding a place for your child you can call the Family Information Service on 0800 195 1635 or email

In addition, if you have not been able to find a childcare place during the COVID-19 outbreak for your child, or have not been able to get the support or find a place to meet your needs, please contact and the Early Years and Childcare Team will contact you directly and work with you to find a place for your child.

You can also find out about which schools remain open – this is on the school closures page of the website.

We can confirm the majority of schools in Lincolnshire remain open for the children of keyworkers and those children or young people classed as vulnerable. If you are requiring emergency care, please contact your child's school in the first instance during regular school hours. If you are unable to make contact, please email or telephone 07899 066576.

17/04/2020   What do care providers need to know about the Coronavirus Act?

The Coronavirus Act - emergency legislation to help the UK deal with COVID-19 as quickly as possible - is now law. But what does this mean for care providers? 

The Act lays the foundations for local authorities, CCGs, HMRC and the NHS to put emergency measures in place, and will affect mainly four areas:

  • The deployment of staff
  • Legislative and regulatory requirements
  • Containment of the virus
  • Managing the deceased.

To find out how these changes could impact your organisation, read this excellent and informative blog by Royds Withy King solicitors. 

02/04/2020   Care Home Continence Assessments during COVID-19

Continence clinics in the community have been cancelled during the COVID-19 outbreak. Care homes should complete any continence assessment paperwork and forward it to the Lincolnshire Community Health Services Trust (LCHS). The LCHS will then do a telephone assessment and order products if required. Review assessments will also be done over the phone.

If a resident has signs of UTI and retaining of urine, a bladder scan will be done at the resident’s home or care home. Catheter patients will also be seen at their home or care home.

If you require any further information, please contact:

Allison Temple,

Continence Specialist Nurse, LCHS

Telephone: 01775 652278

Mobile: 07748932142


02/04/2020   Running low on PPE?

Are you concerned that your stock of PPE is running low? Here are four providers who should have PPE items in stock:


Blueleaf: 03300 552 288

Delivernet: 01756 706 050

Countrywide Healthcare: 01226 719 090


Other contacts for food supplies/PPE, kindly shared by providers, include:

Gompels: (limiting orders)

Able Clean & Hygiene Supplies:

South Lincs Food Services: Operate a minimum drop of £30.00 and have an extensive range of goods and essentials. Telephone Paul Hunt at any time on 07584 392647

31/03/2020   Lincolnshire care workers become first to access exclusive COVID-19 training courses

Social care providers across Lincolnshire are once again at the cutting edge of the battle against Covid-19.

Last Friday, LinCA Workforce Development announced a joint working initiative between Medex Group Limited and itself. Supported by Lincolnshire County Council, the initiative gives every adult care worker across Lincolnshire access to two new pieces of learning.

The programmes, accessed through the Lincolnshire Safeguarding Adult Board training website, aims to give the workforce a greater understanding of coronavirus/COVID-19. This includes information on managing the signs and symptoms in Health and Social Care settings, as well as Coronavirus Awareness and Infection Prevention and Control for Health and Social Care Workers.

In the three days that the course has been online, already 312 care workers have requested access to the signs and symptoms course, with 250 having completed. A similar number have been interested in the prevention course, where 234 have requested to take part and 199 have completed the training.

If you're a care provider based in Lincolnshire and would like to know more about these fully-funded eLearning courses, then please email Mark Turton, LinCA Workforce Development Manager:

30/03/2020   New "Hybrid" Care Certificates for quicker inductions

To assist those care providers who normally use the Care Certificate to support your inductions, LinCA WFD has reviewed the standards and have written a simple protocol that would support a shorter "Hybrid" version.

If you have not received the updated version from Mark Turton, please email

07/02/2020   The CareinLincs website has now launched!

Our revolutionary new CareinLincs website, designed to increase employment and support Lincolnshire’s social care sector, has launched! Free for our members, the website advertises care and nursing vacancies across the county and was created with Lincolnshire job-hunters in mind.

Every image featured on the website is of a real Lincolnshire care worker or organisation and includes everyone from support workers to registered nurses. The website showcases the many pathways available for those interested in a career in care, whether you want to progress your career or land your first role.  

The new website is not only a first for our county, but also the UK. CareinLincs is the first website to fight the sector’s recruitment crisis at the local level, with the goal of creating an emotional connection between would-be carers and the sector.

Along with assisting care homes, nursing homes and homecare providers in recruiting and retaining quality team members, CareinLincs can also be used to find volunteers, hire apprentices and organise work experience with schools and colleges.

As well as making it easier for students and would-be carers to find roles, CareinLincs makes finding new staff easier for care providers by handling the recruitment process from start to finish. Members of LinCA can sign up for free to this unique system, which allows providers to find and organise their favourite candidates, helping them to hire those with the right values for a career in care. 

Our Chair Melanie Weatherley MBE says: “Recruiting and retaining staff with the right values for a career in care is a challenge across the sector, but the CareinLincs website aims to change that.

“We want to help care providers in Lincolnshire to find kind, committed team members to take care of the vulnerable people in our county, but we also want to help those caring individuals to build a career they can be proud of.

“Whether searching for their first job in care or moving up through their next great role, we want to show that working in care is a rewarding and fulfilling career.”

Check out the CareinLincs website now: