Digital Webinar Dates

Are you ready to move from Analogue to Digital?

The switch over from analogue to digital inevitable. The deadline for transitioning from analogue to digital telecommunications networks is December 2025. It is imperative that care homes are prepared well in advance due to infrastructure degradation, reduced engineers and geographical areas migrating earlier than others. These sessions have been designed for adult social care providers in England and are aimed at people who make decisions about the use of technology in care services.

Better Security Better are launching a series of  webinars where they will dive deep into each section of the DSPT. 

If you would like to attend, please click on the links below to book your places on the webinars:-

If you would like to attend to discuss your experiences and learn more about BYOD security,

please contact: [email protected]

NHS England’s digitising social care programme is funded by the Department of Health and Social Care (DHSC) and is delivered by a joint unit of DHSC and NHS England staff. It aims to transform adult social care through digital innovation, as set out in the 2021 government white paper, People at the Heart of Care. This work is further shaped by DHSC’s ongoing commitment to support digitisation of the sector outlined in the 2023 Next Steps paper.

4 years since it was set up, join us to hear what the programme has achieved (nearly 80% of CQC registered care organisations are now using a Digital Social Care Record!)! Also hear about what's next for the digitising social care programme.

With Windows 10 has reached the end of life in October 2025, now is the time to ensure your organisation is ready for a smooth and secure transition to Windows 11.

What Microsoft means by end of life and how it affects your systems

The security risks of not upgrading to Windows 11

How to check which version of Windows you’re currently using

Step-by-step guidance on how to upgrade to Windows 11

How to check whether your existing hardware is compatible and what to do if it isn’t

Whether you’re an IT lead, operations manager or simply want to stay ahead of upcoming changes, this session will give you the knowledge and tools to make an informed plan for upgrading.

The Cyber Resilence Centre Network is hosting a three part police led webinar series for the adult social care please see below link:-

Care Sector Cyber Series (CRC)

Please see below link a Better Security Better Care Webinar if you would like to book places:

Interoperability in social care: from national policy to better care

Tuesday 24^th February, 13:00pm-2:30pm

This is taking place on Tuesday 31^st March, 12pm-1:30pm

• This webinar is part of our Digital Care: In Focus programme, where we focus on a key topic each month. During February we will be exploring Interoperability.
• Join us for this informative webinar exploring what interoperability really means for social care providers. We’ll look at how national policy is shaping expectations, why good-quality data is critical, and how better information sharing supports integrated working and improved care outcomes.
• You’ll hear real-life examples from care providers and partner organisations already using interoperable approaches, and gain an update on the Social Care Interoperability Platform (SCIP) – what it is, where it’s heading, and what it means for your service.
• Whether you’re just starting out or already on the interoperability journey, this session will give you insight, clarity, and practical takeaways.
• Speakers include:
• Tommy Henderson – Reay, Implementation Programme Manager, Digitising Social Care Programme
• Dan Heller, London Shared Care Records Team
• Who should attend
• These sessions have been designed for adult social care providers in England and are aimed at people who make decisions about the use of technology in care services.
• This might include:
• Owners
• Registered Managers
• Nurses
• Administrators
• IT Professionals
• Quality & Compliance Leads

Please see below link to Difficult Conversations Webinar Series, if you would like to book places:-

Difficult conversations: People’s right to privacy vs home sensors

This is taking place on Wednesday 11^th March, 12pm-1:30pm

• The world of care has changed. Sensors monitor people in their own homes, care services are trialing the use of robots and AI to plug workforce gaps, and technology has the opportunity to improve choice and control or to remove personal autonomy.  Join our webinar when we will discuss the difficult conversations we need to have about privacy and sensors.
• Overview
• This webinar looks at:
• No “right or wrong”— only the right questions. Instead of debating sides, highlight uncertainties, fears, and practical realities. Some people are much more privacy-conscious and don’t want to feel surveilled in their own home, others like the security of knowing they have remote support.
• Lived-experience perspectives.
• Tech and risk perspectives.
• A technologist or digital care expert explaining how monitoring can be avoided, alternatives to CCTV, and what “least intrusive” tech looks like.
• Ethical considerations.
• Whose decision is it?
• What does meaningful transparency look like?
• How do we include those who lack capacity in these decisions?
• What if someone refuses sensor technology where this is a standard part of care delivery?
• Intended outcome
• Participants leave with a sharper set of questions, a sense of trade-offs, and a real understanding of why different groups feel the way they do.
•  Speakers include:
• Richard Keyse, Chief Executive of 2iC- Care
• Amy Lewis, Managing Director of Just Checking
• Lynsey Way, Clinical Director of Active Prospects
• Mark De Bernhardt Lane, Senior Advisor for Partners in Care & Health (PCH) – LGA/ADASS
• Who should attend
• Registered managers
• Responsible individuals and owners
• IT leads and operations managers
• Anyone responsible for data, risk or compliance within a care organisation.

Difficult conversations:consent: what does “agreeing to tech,” really mean? 

This is taking place on Tuesday 17th March, 12pm-1:30pm

The world of care has changed. Sensors monitor people in their own homes, care services are trialling the use of robots and AI to plug workforce gaps, and technology has the opportunity to improve choice and control or to remove personal autonomy.  

In this three-part mini-series, we will bring together experts with diverse perspectives to discuss some of the difficult conversations we tend to avoid when thinking about technology in care. 

Webinar 2:

• Overview 
• This webinar looks at two contrasting stances:
• “I want explicit consent for every device or system.”
• “I don’t mind, I assume tech is included in the care plan.
• What is valid and informed consent?
• Especially for older adults, neurodivergent individuals, people with dementia, or those under time pressure.
• Practical consent challenges:
• When families consent on behalf of people.
• When care settings introduce new tech over time.
• Whether non-technical people can meaningfully understand data flows, AI, or monitoring.
• Panel diversity:
• Someone from a legal/ethics background.
• A representative from lived experience (family carer or service user).
• A provider or care manager — how consent works in real life.
• A commissioner
• Mental capacity expert or Caldicott Guardian
• Where does “assumed consent” start and stop?
• Can consent be withdrawn?
• What happens if people say no, but risk increases?
• Intended outcome
• Attendees reflect on the complexity of consent and learn models for approaching it more ethically, not merely legally.
• Speakers include:
• Amy Lewis, Managing Director of Just Checking
• Lynsey Way, Clinical Director of Active Prospects
• Mark De Bernhardt Lane, Senior Advisor for Partners in Care & Health (PCH) – LGA/ADASS
• Who should attend
• Registered managers
• Responsible individuals and owners
• IT leads and operations managers
• Anyone responsible for data, risk or compliance within a care organisation
• The Cyber Resilence Centre Network is hosting a three part police led webinar series for the adult social care please see below link:-

Please see below link to Difficult Conversations Webinar Series, if you would like to book places:-

Difficult conversations: robots vs carers: replacing in-person care workers with tech

This is taking place on Tuesday 31^st March, 12pm-1:30pm

• in this webinar we will look at: Are we really “replacing” carers — or is tech supporting them? How do workers feel about the narrative, and what does the public expect?
• What people fear:
• Losing human touch.
• Tech being deployed mainly to cut costs.
• Loss of jobs or dilution of care quality.
• What tech can (andcan’t) do:
• Automation of repetitive tasks.
• Robotic assistance vs social connection.
• Can tech replace relational care
• Voices from the workforce:
• Morale
• Pressure
• How tech affects burnout
• Whether tech could actually improve working conditions
• A provider or innovation expert:
• Show real examples: robotics, AI companions, workflow automation.
• Discuss where tech succeeds and where it fails.
• Academic expert on the use of Robotics in Care
• Voice of people with lived experience
• Balance the narrative: 
• Tech as an enabler, not a substitution — unless the system forces it.
• What the workforce wants from emerging tech.
• Intended outcome
• Participants develop a nuanced understanding of the human vs tech debate and see how multiple viewpoints coexist.
• Speakers include:
• Amy Lewis, Managing Director of Just Checking
• Mark De Bernhardt Lane, Senior Advisor for Partners in Care & Health (PCH) – LGA/ADASS
• Who should attend
• Registered managers
• Responsible individuals and owners
• IT leads and operations managers
• Anyone responsible for data, risk or compliance within a care organisation

Better Security Better Care are launching a series of webinars on the DSPT for 25/26,

Green Code, Clean Conscience: Tackling AI’s Environmental Impact

 Objective: Examine the environmental impact of AI technologies and how to mitigate them. 

• Key Topics:
• The carbon footprint of AI: data centres, training models, and energy use.
• What it means for care providers and tech companies aiming to implement AI responsibly.

• Strategies for reducing digital impact: green computing, efficient algorithms.
• Understanding carbon credits and offsetting options for digital services.
• Who can attend?
• These sessions have been designed for adult social care providers in England and are aimed at people who make decisions about the use of technology in care services.
• This might include:
• Owners
• Registered Managers
• Nurses
• Senior Care Staff
• Administrators
• IT Professionals
• Quality & Compliance Leads

 Please see below link if you would like book your places on the above webinar on Zoom:-

 Please see below link to guidance on the current DSPT and templates:-

DSPT guidance updated and new templates - Digital Care Hub

Information Asset Register and Record of Processing Activities 

The free DSPT covers all aspects of information governance in social care — from digital and paper records to staff training and incident reporting. It also includes IT security measures such as access controls, device encryption, secure storage, regular software updates, and managing user permissions. The DSPT is recognised by the CQC, local authorities, and the NHS.

Cyber Essentials and Cyber Essentials Plus focus mainly on technical cyber security, including firewalls and malware protection. They overlap with the DSPT on IT device security but don’t cover the wider governance requirements.

While Cyber Essentials offers useful protections, it doesn’t replace the DSPT. Completing the DSPT is essential for full compliance.

We’ll explain each tool’s purpose, how they work together, and provide practical advice — plus a quick guide to take away.

The free DSPT covers all aspects of information governance in social care — from digital and paper records to staff training and incident reporting. It also includes IT security measures such as access controls, device encryption, secure storage, regular software updates, and managing user permissions. The DSPT is recognised by the CQC, local authorities, and the NHS.

Join us for a practical webinar designed to help care providers strengthen their Data Security and Protection Toolkit (DSPT) policies & processes. This session will explore IT Systems & Devices.

This session is designed to support care providers in tackling challenges that many providers face in completing the IT Systems and Devices section of the Data Security and Protection Toolkit (DSPT).

We will walk through each requirement in this section, explaining what is expected and showing how to meet the standards in practice. The session will include step-by-step guidance and practical demonstrations on how to:

Set up multi-factor authentication

• Remotely track and wipe data from mobile devices in case of loss or theft
• Encrypt laptops, tablets, other devices and documents
• Enable private browsing features for safer internet use
• Review and improve the strength of your passwords
• Maintain and optimise device performance

Back up important data and test that backups work correctly to ensure data can be recovered if needed

By the end of the session, you will not only be more confident in completing this section of the DSPT, but also better equipped to protect your organisation against cyber threats.

Care providers should complete the toolkit at least once a year.

 It will cover how to:

Register for the DSPT – including how to register if you have multiple services and sites

Complete to Approaching Standards and Standards Met

Publish your DSPT

 Access free, official support from the Better Security, Better Care programme.

Please see below links to Better Security Better Care Webinars on DSPT  

if you would like to book places:

Completing the Data Security and Protection Toolkit for the first time

This is taking place on Tuesday 3^rd March, 15:00pm-16:00pm

Review and republish your Data Security and Protection Toolkit

This is taking place on Tuesday 10th March 15:00pm-16:00pm

 If you have any queries or questions regarding the above please contact us on the following email address:-

[email protected]

For additional information and support regarding DSPT please visit our dedicated support page - here 

To book on to one of these sessions please email direct – [email protected]

with your name, position, contact telephone number and suitable email address to receive a Microsoft Teams invite.

Further information, and User Guides, can be found on our dedicated Whzan page - here