22/02/2024 CareLineLive - Enhancing service excellence: The vital role of self-evaluation in home care
Self-evaluation is increasingly becoming a part of regulatory organisations’ requirements. It is no longer sufficient to simply check off boxes to meet regulatory milestones; providers are now responsible for evaluating their services with the goal of learning, development and improving their service.
Self-evaluation is a valuable tool that empowers businesses to take informed decisions which will undoubtedly contribute to a safe and successful service. Health and care services have a raft of key responsibilities that include compliance relating to industry standards, regulations and legislation.