21/09/2023 CareLineLive - Single Assessment Framework - What does EFFECTIVE look like?
EFFECTIVE can mean different things to different people, but certainly from a service user perspective, many desire to be supported to lead healthy and independent lives. People want to access and transition between services efficiently, with the sharing of information being used appropriately and to their benefit. This can be achieved by services working collaboratively, not only in day to day service delivery, but also in sharing insights regarding the wider community.
Developing innovative ways to monitor your service will pay dividends, a valuable source of information being feedback. To make sure that you get a full picture of the effectiveness of your service, it is prudent to gain perspective from a diverse group of people, honing in on all aspects of the service. The data will undoubtedly highlight what is being accomplished, areas that require improvement and areas that can be further developed.
Improving services takes a strong and EFFECTIVE leadership team which is proactive in initiating a culture of learning and development across the service. Evidence of this should be substantiated through performance indicators, insights and related actions.
CQC guidance on each quality statement and relevant regulations is clear. It is therefore straightforward to relate them to your service. The quality statements that relate to the key question of EFFECTIVE are:
- Assessing needs
- Delivering evidenced-based care and treatment
- How staff, teams and services work together
- Supporting people to live healthier lives
- Monitoring and improving outcomes
- Consent to care and treatment
In Merina's longer article she provides practical tips and examples for evidence collection for the key question of EFFECTIVE. Click below to read more and get links to our previous articles on the Single Assessment Framework.