11/08/2023 Citation - Outstanding just got easier
As a valued member of LinCA, we know you recognise the importance of confidently preparing for an inspection and demonstrating the quality of your service, but with all the unique pressures our industry faces, and the constant changes, it can be difficult to know where to start. To help you, Citation’s Care Business manager and recent guest speaker at the LinCA Annual Conference, Mick Feather, has this brilliant free guide covering all the key areas the CQC will check when inspecting your care business. Mick joined Citation after spending four years as a CQC Inspector so you can be sure that the advice inside will help you improve your rating.
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At Citation you’ll find everything you need to help you get HR, Health & Safety and CQC compliance right.
How?
- 24/7 expert advice – Round-the-clock phone access to expert HR and Health & Safety professionals
- Specialist on-site support – Annual HR check-ins and site visits delivered by their lovely local consultants
- Atlas, their smart compliance technology – Manage essential HR and Health & Safety tasks, training and documentation in one place with the Atlas online hub
- Advice so good, it’s guaranteed – As long as you follow their advice, they’ll defend you against tribunal claims up to £1.5million a year
- Documentation, sorted – Policies, risk assessments, contracts – their experts have them covered for you, so you can focus on what you do best
- CQC Pro – Ace your inspections and tick off your regulatory obligations with this handy online tool
- Care mock inspections – Avoid any surprises when the regulator comes to call with mock inspections by Citation’s professional team
Get ready for anything!
Get in touch with Citation on 0345 844 1111 or email [email protected] to organise a free audit of your business and start saving time, stress and money and don’t forget to let them know you’re a ‘Lincolnshire Care Association’ member to access preferential rates.